Online Complaint Management System
EastMed-CTMS will be aimed to provide staff members with the adequate tools, for reporting their technical and systematical complaints, as opposed to the currently used moresophisticated traditional methods. The system shall also provide online and real time complaints tracking and status updates. Moreover, EastMed-CTMS is capable of providing statistical information about complaints on timely bases. Furthermore, the system will offer peripatetic access, as well as the ability of assigning administrative roles to staff members. The simplicity provided by EastMed-CTMS offers ease of use to users from all educational backgrounds.
Eki . 13 . 2018
Eastern Mediterrenean University